Product must be returned within 15 days from the date of delivery to an Authorized SCI Service Center.

Returns for refunds are accepted under the following conditions:

* Return is shipped within 15 days of delivery date.
* Returned product is in new unused condition with all included items and packaging
* Customer has called and received an RMA number prior to shipping
* Product is repackaged properly for damage free shipping
* A 15% restocking fee will be charged on all returns
* Customer will pay all freight charges.

Non-Returnable Items

* Products purchased for resale.

* Custom Equipment or Special Order 

* Financed Equipment 

*Refund does not include shipping/handling fees. Customer is responsible for lost or misdirected packages. It is recommended that the customer insure the package for its full retail value. This guarantee applies only to retail consumer purchaser (users) and does not apply to independent agents or any person who has purchased product for resale. Please allow 6 - 8 weeks for refund processing.
Void where prohibited by law.

Product will arrive approximately 7-10 business days after payment has been made.(International does not apply) It will ship via USPS, or Fedex Ground. Tracking will be provided once available. Adult Signature Required on all shipments.  If you need faster shipping options please call our sales team at 877-897-8728.

• Product has a 1 year warranty period.
• Warranty is effective on date of purchase.
• The warranty covers manufacturer defects parts & labor.
• The warranty does not cover any shipping or handling charges incurred.
• Sewer Camera Industries does not assume any liability for damage caused by shipping, accidents, neglect, abuse, tampering. misuse, or repairs done by another person or entity.
• Sewer Camera Industries is not responsible for loss of work while equipment is in for service.
• For warranty work please contact our service center. 877-897-8728